Black Basil Technologies

Blogs

AI in Finance

Navigating the Future: How AI is Revolutionizing the Financial Sector

AI in Finance  As a set of technologies, AI allows financial organisations to improve their processes, including analysing data, automating tasks, or enhancing decision-making. It can be applied in performance measurement, data analytics, calculations, customer service, and much more. By … Read More

AI customer service

AI in Customer Service: A Leap Towards Customer Satisfaction​

AI in Customer Service: A Leap Towards Customer Satisfaction​ Among all the transformations businesses are undergoing with the integration of Artificial Intelligence (AI), the metamorphosis of customer service is a game-changer. Not long ago, the customer service experience widely involved … Read More

conversational ai for retail

Conversational AI for Retail: The Future of Ecommerce

Conversational AI for Retail: The Future of Ecommerce With the evolution of technology, generic shopping experiences have become outdated. Today, consumers demand a personalised experience, indulging in a shopping journey tailored to their specific needs. They want to feel that … Read More

Redefining Investment Strategies with AI algorithm

How Artificial Intelligence is Redefining Investment Strategies?

The Future is Personal: How Artificial Intelligence is Redefining Investment Strategies The financial ecosystem is going through a seismic shift. Gone are the times of one-size-fits-all Investment strategies. Today, Investors request personalization – a custom-made approach that mirrors their one-of-a-kind … Read More

Future of Retail AI solutions

Future of Retail: Data-Driven Insights and AI-Powered Solutions

Embrace the Future of Retail: Data-Driven Insights and AI-Powered Solutions Embrace the Future of Retail: Data-Driven Insights and AI-Powered Solutions The retail landscape is undergoing a seismic shift. Consumers, empowered by technology, expect a seamless shopping experience, both online and … Read More

Voice AI

Speak for efficiency; skip typing or clicking

Speak for efficiency; skip typing or clicking Voice AI, or Voice Artificial Intelligence, integrates artificial intelligence technologies with voice-enabled devices and applications to facilitate natural language understanding and communication between humans and machines. This technology allows users to interact with … Read More

IT Consultants Selling Solutions Not Tech

IT Consultants: Selling Solutions, Not Tech

IT Consultants: Selling Solutions, Not Tech Customers are tired of being positioned technologies, your team’s greatness, and proficiency in specific tools and products. They are also fed up with your company being a Microsoft, Oracle, SAP, PEGA certified partner, and … Read More

Customers Using Chatbots

Are your customers happy using Chatbots?

Are your customers happy using Chatbots? Chatbots have become ubiquitous in the latest digital communication landscape, offering automated assistance and engaging conversations with customers to enhance customer intimacy, an essential factor for business growth. While some users find them incredibly … Read More

Voice AI but in the Local Dialect

The missing piece Voice AI but in the local dialect

The missing piece Voice AI but in the local dialect What is brand resonance? What is customer and employee relationship management? How much do customers love the brands they use? What does it take businesses to implement products and services … Read More

Driving Digital Transformation

The Role of Leadership in Driving Digital Transformation

The Role of Leadership in Driving Digital Transformation In this era’s rapidly evolving business landscape, digital transformation has become more than just a buzzword; it is imperative for organizations seeking sustainable growth and competitive advantage. As technology continues to reshape … Read More